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genuine MS Outlook Add-In
and Microsoft Outlook©

Frequently Asked Questions

Here are some frequently asked questions we get regarding our hot new email management software - Email Sorter Wizard! Please check the questions below before you contact us or send us an email!

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We will not abuse any information you send us. It will only be used for the purpose of responding to your inquiry.


01. What is Email Sorter Wizard?
02. But MS Outlook© offers its own sorting feature? What makes Email Sorter Wizard so special?
03. What makes Email Sorter Wizard different from other add-ins?
04. Who is this for?
05. How does Email Sorter Wizard compare to other similar products?
06. How much does Email Sorter Wizard cost?
07. Which payment options do you offer?
08. If I purchase Email Sorter, are there any annual fees that I need to pay?
09. When I order, how soon can I start using it?
10. Will I receive a CD for the software in the mail?
11. I've purchased Email Sorter Wizard. Now how do I enter my registration number?
12. My registration key doesn't work! What should I do now?
13. Can I use the same registration number for multiple computers?
14. How much service support do I receive with the purchase of this product?
15. I lost my registration number, how do I retrieve it?
16. Is Email Sorter Wizard compatible with Windows© 98?
17. Is Email Sorter Wizard compatible with MS Outlook© 2000?
18. Will Email Sorter Wizard work with my Outlook© Express?
19. Does Email Sorter Wizard work with emails that are sent and received through other email servers such as AOL, MSN and Google?
20. Does Email Sorter Wizard work with Eudora or any other email software other than MS Outlook©?
21. Does Email Sorter Wizard work with IMAP servers?
22. Does Email Sorter Wizard support languages other than English?
23. I installed Email Sorter Wizard but it did not ask me to restart my PC?
24. I installed Email Sorter Wizard and I see new icons on the toolbar.
25. Does Email Sorter delete all mails coming from unknown sources?
26. The rules I have defined are ordered in a special sequence. What does that mean?
27. The emails I have sorted by rules are all marked as "UNREAD" although I have already read them?
28. Does Email Sorter Wizard help me cop with "SPAM" and "Junk Mail"?
29. I have created a new rule but it does not work?
30. I have created a new rule. It works, but not the way I want it. What can I do to fix it?
31. Is Email Sorter Wizard compatible with Nelson Email Organizer© - NEO?
32. I am working with a non English version of Outlook©. Does Email Sorter Wizard work with it?
33. Does Email Sorter Wizard work with the new Windows Vista© operating system?
34. How about MS Outlook 2007©, does Email Sorter Wizard work with the new MS Office©?
35. Will you charge for future updates?
36. Where can I view the End User Lincense Agreement (EULA)?
37. What are your Purchase Terms?
38. What are your Privacy Terms?
39. I would like to share my ideas on how to improve email Sorter Wizard and its new features. Who should I contact?
40. I would like to share my ideas for future add-ins for Outlook©?
41. I need a special feature / function. Do you custom program?
42. Do you offer Affiliate Programs or a Reseller's License?
43. Do you have any other software products at this time?

Don't see your question answered above?

The questions found here have all been asked quite recently. We are still taking questions and providing personal replies. If you do not see your question here, feel free to ask us your question directly! READ THIS LIST OF QUESTIONS CAREFULLY FIRST. We will not answer questions personally if they are already on the list!

Should you have any further questions, please consult our Support.


01. What is Email Sorter Wizard?

Email Sorter is a very effective tool that helps you manage your emails much more efficiently. Email Sorter Wizard helps users make sense of the information in their inboxes. The software allows for less spam, things are a lot easier to find, and you can file and keep all emails that are important to you without going over your storage capacity. You define and set your own rules (as many as you like) and Email Sorter Wizard takes care of the rest with the click of a button.

02. But MS Outlook© offers its own sorting feature? What makes Email Sorter Wizard so special?

Yes, MS Outlook©'s does have its own sorting feature, however, it also has many restraints and shortcomings. If you need a software that simplifies and supports your life, Email Sorter Wizard is your tool of choice.

03. What makes Email Sorter Wizard different from other add-ins?

Email Sorter Wizard is an email sorting service. It is unique in a number of ways, starting with its first principle: that the filing and sorting of emails can be simple, streamlined, and less frustrating. Before building Email Sorter Wizard, we considered the concerns people were having with the filing and handling of their emails. Our listening has paid off! The result is a software add-in that is faster, simpler, and more intuitive. For example, Email Sorter Wizard automatically sorts emails into set folders created and defined by the user. Additionally, you will notice that Email Sorter Wizard even has some personality. But don't take our word for it, try for yourself!

04. Who is this for?

Email Sorter Wizard is for everyone. It can be use by the very busy corporate man/woman, who receives important email messages along with "junk" or spam. Email Sorter Wizard easily sorts through the clutter, filing away the emails that are most important to you. It can, also, be used by those who work online. Receiving and sending hundreds of emails daily can sometime be a hassle! However, Email Sorter Wizard is there for you, helping you get more organized with its state of the art built-in Outlook© features!

05. How does Email Sorter Wizard compare to other similar products?

Email Sorter Wizard is the best bang for your buck! The individual cost for any of our products do not exceed $14.95 . Email Sorter Wizard is definitely a leader in quality, technology, and cost!

06. How much does Email Sorter Wizard cost?

Email Sorter Wizard software is available here for download in a30-Day Free Trial version. You can freely download and install Email Sorter Wizard trial software on your computer for an evaluation period, where you'll experience firsthand our state-of-the-art features. The trial version is fully functional and runs for up to 30 days after installation. The suggested retail value for this product is $24.95. Our previous customers will vouch for its quality and price! For a limited time we've decided to offer this amazing software for the low bargain price of $14.95!

07. Which payment options do you offer?

At present time you can purchase Email Sorter Wizard through Share-It.

08. If I purchase Email Sorter, are there any annual fees that I need to pay?

There are no annual recurring fees for buying and using Email Sorter Wizard.

09. When I order, how soon can I start using it?

As soon as you order, you receive via email the license file (license.bin) which allows for immediate download and access!

10. Will I receive a CD for the software in the mail?

No CD is sent to you by mail. When you purchase Email Sorter Wizard, you will be sent a license file (license.bin) by email that will unlock the 30 Day Free Trial version for unlimited use.

11. I've purchased Email Sorter Wizard. Now how do I enter my license/registration number?

This license number file can be used to unlock the 30-Day trial. Please copy the file "license.bin" that you received by email to the directory in which Email Sorter Wizard is installed (normally it is c:\programs\Email Sorter Wizard\ - folder) - as soon as this license.bin file is copied to this folder Email Sorter Wizard is unlocked!

12. My registration key doesn't work! What should I do now?

In case this ever happens, please send us a message and we'll take care of the situation as soon as possible!

13. Can I use the same registration number for multiple computers?

No, you must purchase each registration number individually. Please check our special volume discount offers. You then get a license.bin file that you can install on multiple computers as per your order.

14. How much service support do I receive with the purchase of this product?

For any questions or concerns, please contact us directly via email or by phone. We are here to help you with any issues you may have!

15. I lost my registration number, how do I retrieve it?

Just contact us with your purchase information and we will send you a new registration number!

16. Is Email Sorter Wizard compatible with Windows© 98?

Yes, Email Sorter Wizard works will most Windows versions, including Windows 98.

17. Is Email Sorter Wizard compatible with MS Outlook© 2000?

Yes, Email Sorter Wizard works will all versions of MS Outlook© including MS Outlook© 2000.

18. Will Email Sorter Wizard work with my Outlook© Express?

No, it works with MS Outlook© only. Microsoft MS Outlook© and MS Outlook© Express are two completely different software programs

19. Does Email Sorter Wizard work with emails that are sent and received through other email servers such as AOL, MSN and Google?

Email Sorter Wizard is an MS Outlook© Add-In, therefore it relies on Outlook© to retrieve your emails from the server. If you have successfully set-up your Outlook© account to retrieve your email from different servers, then Email Sorter Wizard will work for you.

20. Does Email Sorter Wizard work with Eudora or any other email software other than MS Outlook©?

No. Email Sorter Wizard only works with MS Outlook©.

21. Does Email Sorter Wizard work with IMAP servers?

Yes. Email Sorter Wizard is an MS Outlook© Add-In, therefore it relies on Outlook© to retrieve your emails from the server. If you have successfully set-up your Outlook© account to retrieve your email from different servers, then Email Sorter Wizard will work for you.

22. Does Email Sorter Wizard support languages other than English?

No. We are working on releasing versions in other languages in the near future. Come back to visit our site to view future releases!

23. I installed Email Sorter Wizard but it did not ask me to restart my PC?

Email Sorter Wizard installation does not require a restart for every computer configuration. Therefore, do not worry if you are not asked to restart your computer.

24. I installed Email Sorter Wizard and I see new icons on the toolbar.

Yes, the toolbar are basically the command buttons that launch your Email Sorter Wizard.

25. Does Email Sorter delete all emails coming from unknown sources?

Email Sorter does not delete the emails coming from unknown sources, but it saves them in a separate folder for your review. You can thereby review all of your emails, before deletion.

26. The rules I have defined are ordered in a special sequence. What does that mean?

Yes, the sequence order for the rules are very important. The first rule will be executed first and so on. The beauty of this tool is that you define which rules you'd like to have executed and in what sequence. You do, however, have the flexibility to move the rules up and down in order using the two arrows in the "Expert" mode. To illustrate an example, a rule which contains the sender's email address "john.doe@doe.com" should be set at a the top of your sequence order. Now, if a sender's email address contains the word "doe", then this should be a rule that comes in second. With this said, all emails received that contain the word "doe" and the sender's address "john.doe@doe.com" will be sorted according to their order in the rule you've defined above.

27. The emails I have sorted by rules are all marked as "UNREAD" although I have already read them?

Please go to Email Sorter Wizard "Expert" mode from the Main Menu and make sure the checkbox says "Mark as Unread."

28. Does Email Sorter Wizard help me cop with "SPAM" and "Junk Mail"?

Yes, you bet! That is one of the strengths of Email Sorter Wizard. You can create as many rules as you want, especially those that eliminate SPAM and Junk Mail from your inbox!

29. I have created a new rule but it does not work?

1. Please make sure that the respective email addresses "From" and "To" are defined correctly.
2. Check if the folder you want to sort the emails from is selected (it should be highlighted).
3. If the rule still does not work, you can try debugging it by checking all of the definitions you created; it might be an issue with contradicting values.

30. I have created a new rule. It works, but not the way I want it. What can I do to fix it?

1. Go to "Edit" and select the rule that isn't producing the correct result.
2. In the "Description Pane" check all the definitions you made for your respective rules.
3. Upon finding the definition that is causing the error, click the "Edit" button on the top right of the screen and correct the definition. Run the rule to verify that it is working properly.

31. Is Email Sorter Wizard compatible with Nelson Email Organizer© - NEO?

Yes. email Sorter Wizard is an MS Outlook© add-in, therefore it works perfectly with NEO!

32. I am working with a non English version of Outlook©. Does Email Sorter Wizard work with it?

Yes.

33. Does Email Sorter Wizard work with the new Windows Vista© operating system?

Yes.

34. How about MS Outlook 2007©, does Email Sorter Wizard work with the new MS Office©?

Yes.

35. Will you charge for future updates?

Minor updates will be free of charge, but major upgrades will be charged for. We will inform you of any upgrades and updates as they become available

36. Where can I view the End User Lincense Agreement (EULA?

You can view the EULA here.

37. What are your Purchase Terms?

You can view our Purchase Terms here.

38. What are your Privacy Terms?

You can view our Privacy Terms here.

39. I would like to share my ideas on how to improve email Sorter Wizard and its new features. Who should I contact?

We truly enjoy listening from our customers. Please contact us and share your thoughts, concerns, and ideas with us. We are constantly working to improve email Sorter Wizard and we love listening to your suggestions!

40. I would like to share my ideas for future add-ins for Outlook©?

If you have ideas on how to come up with additional add-ins for Outlook©, we'd love to hear from you! We keep track of all suggestions and create full fledge programs based off of your thoughts and ideas.

41. I need a special feature / function. Do you custom program?

Yes. If you have a need for a custom built add-in, please let us know of your requirements. We can put together a proposal and a bid. We offer a free estimate. All you need to do is contact us!

42. Do you offer Affiliate Programs or a Reseller's License?

Yes. If you are interested, please contact us.

43. Do you have any other software products at this time?

At this time we do not have any additional programs. However, we are constantly looking for ways to improve our current software.




Submit a question or technical support issue or other questions - feel free to contact us with the given link!